Enuit is seeking a Director - Professional Services (13+ years) – India / Singapore

Mar 193 min read

Headquartered in Houston, we are a product centric services team in the ETRM/ CTRM domain.

If you are interested in working for a rapidly growing, award-winning ETRM/ CTRM software multi commodity solution business and are at the top of your game then we would love to hear from you.

The Enuit team and management are leaders in their respective fields and willingly share their expertise, helping the team to grow even stronger to support its customers more effectively.

If you would like to work with a team that is passionate about its leading multi-commodity product, sees customer success as the highest priority and incentivizes employees to make sure this happens, then we want you.

Job Description:

The Director Professional Services will be part of Enuit’s Professional Services team and will be directly reporting to the COO.

This is a Global leadership role and manages all product implementations at Enuit. (S)He would be responsible for Client engagement, program management, people management and participate in overall planning and execution of the delivery strategy and need to align the entire service delivery model and outcomes by closely aligning with the Product management teams and COO.

The ideal person would be an accomplished Professional Services Manager with a history of delivering multiple engagements / projects on time, on budget of high quality to international clients in the E/CTRM domain. The incumbent should have worked with a world-class software product company, consulting organization or systems integrator with relevant experience delivering complex business software solutions in the E/CTRM domain. In addition, the person is expected to have had full P&L responsibility with previous history of developing excellent long term relationships with customers. A key requirement would be ability to handle global clients with global leadership skills.

The key objective for this role would be to deliver all Enuit projects successfully in an onsite/offshore model out of major Enuit delivery locations – India / Singapore

Experience :

Looking for candidates only from CTRM / ETRM domain who can understand Front to back trading operations process and have hands on experience in delivering projects.
13+ years of relevant IT experience and in which 7+ years in a program management role successfully delivering multiple product based implementation/deliveries.
Strong skills in leadership, negotiation skills, decision making, client engagement, people management, execution and drive.
Led diverse teams of 15+ or more people in a dynamic and fast-paced environment
4+ years of client management experience with primary accountability for peer-level client relationships at the executive level.
Demonstrated experience in delivering simultaneous multiple full project lifecycles from project initiation to final delivery and sign-off/closure is a MUST.
Previous experience in consulting, conducting client workshop would be an added advantage.
Experience in overseeing projects using Microsoft technologies would be desirable.
Knowledge of Commodities Business, Derivatives (Futures and Options), contract management, international shipments and documentation would be an added advantage.
Excellent Communication Skills (both written and verbal).

Skill Sets:

Demonstrated experience and superior skills in the following areas:

A clear understanding of how to deliver E/CTRM Projects from a Product-Services-Consulting mindset by delivering Product based solutions.
Project Management methodology including planning, scheduling, organizing and executing a full life cycle implementation from Kick-off to closure.
Ability to be on top of multiple projects from a Cost / Quality / Schedule and Client satisfaction standpoint.
Status reporting to client, management and teams.
Ability to run Steerco and stakeholder workshops with precise communication and expected outcomes.
People management, growing leaders and be an effective mentor.
Ability to set goals and meet / beat expectations.
Ability to translate company's vision into objective deliverables.
Ability to effectively interact with Sales, Product Management, QA and Support to successfully deliver projects.
Strong decision making and leadership skills to steer projects / implementations on the right track.
Should have successfully delivered many global projects consistently.
Ability to build and drive processes across the delivery organization.
Directing, planning, monitoring projects, process improvement and innovation, empowering others to take action.
Build and sustain process driven culture for Consulting, Project execution and delivery.